Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy, we’re here to help.

Ticket Refund Policy

We understand that plans can change. Our 7-Day Ticket Refund Policy allows you to request a refund for your tickets under the following terms and conditions:

1. Eligibility.
   Refund requests must be made at least 7 days before the scheduled event date. Tickets purchased less than 7 days before the event are non-refundable.
2. How to Request a Refund?
   Refund requests can be submitted via the “Contact Us” form here. Please provide your order confirmation number and ticket number.
3. Processing Time.
   Refunds will be processed within 5-10 business days to the original payment method.
4. Exceptions.
   Refunds are not available within 7 days of the event.
5. Force Majeure.
   In cases of event cancellation or postponement by the organizer you can request a refund for your tickets.

Return Policy

• We accept returns within 15 days of the original purchase date.
• All returned items must be in their original condition
• A return authorization must be requested before sending back any items. Please contact our customer service team to initiate a return here: (Contact Us)
• We do not offer free returns. Customers are responsible for return shipping costs.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed within 5 business days to the original payment method.
• Shipping charges from the original order are non-refundable.

What should I do if I receive a damaged or incorrect item?
Please contact our support team with photos of the damaged or incorrect item, and we’ll arrange a replacement or refund.

For any questions, please contact our customer support team (Contact Us).